Ismaine Ayouaz
Business Agility Lead | AI Business Transformation | Executive MBA | Certified Scrum Master
Email: ismaine@ismaine.com | Phone: 267-652-1744 | LinkedIn: linkedin.com/in/ismaine
Ismaine Ayouaz
Technology professional with 25+ years evolving from IT infrastructure to Agile coaching across healthcare, finance, and technology sectors. Proven expertise facilitating cross-functional teams through servant leadership and practical Agile implementation. Currently pursuing AI business transformation certification to expand capabilities in helping organizations adopt AI and ChatGPT technologies effectively.
Key Strengths
- Cross-functional team leadership and Agile transformation expertise
- Enterprise-scale IT operations and system integration experience
- AI business transformation and ChatGPT implementation strategies
- Stakeholder alignment and regulatory compliance in highly regulated environments
Lead Agile transformation initiatives for digital marketing teams in oncology, championing team autonomy while supporting strategic AI enablement across the organization.
- Facilitate comprehensive Agile ceremonies for multiple cross-functional teams using JIRA and Mural, ensuring consistent delivery against product and sprint goals
- Spearhead AI literacy initiatives by designing and leading GenAI storytelling workshops, elevating organizational capability in emerging technologies
- Orchestrate quarterly cross-team innovation events and conduct agile maturity assessments, establishing sustainable collaboration practices and team norms
- Drive strategic alignment by supporting OKR implementation and coordinating large-scale Big Room Planning sessions
- Navigate complex pharmaceutical regulations by partnering with compliance and legal teams to balance agility with strict industry requirements
Led comprehensive Agile transformation for digital product teams while establishing organizational project management capabilities.
- Drove successful adoption of Scrum and Kanban methodologies, redesigning JIRA workflows to streamline project tracking and team efficiency
- Developed and mentored project manager into Scrum Master role, building internal capability and ensuring knowledge transfer
- Collaborated with executive leadership to design and implement lightweight PMO framework aligned with Agile principles
Guided infrastructure and cloud teams through organizational Agile transformation in fast-paced financial services environment.
- Designed comprehensive onboarding program to successfully transition three technical teams to Agile/Scrum methodology
- Enhanced team engagement and psychological safety by introducing Liberating Structures and innovative retrospective formats
- Served as organizational liaison to identify and resolve delivery blockers while ensuring stakeholder alignment across business units
- Facilitated Agile practices for DevOps teams, delivering mentorship on agile methodologies to enhance team capability
- Resolved delivery impediments and optimized team execution through structured ceremony facilitation
Managed enterprise-scale IT infrastructure supporting billion-dollar healthcare operations with thousands of daily users.
- Maintained mission-critical system availability across VMS, Windows, VMware, and GE Centricity healthcare platforms
- Delivered technical leadership that significantly reduced system outages while improving user satisfaction and operational efficiency
- Oversaw complex system integrations and infrastructure projects supporting clinical and research operations
Senior IT Manager – Coolfire Studios | Senior Project Leader – Washington University | Associate Systems Manager – Washington University | Network & Systems Manager – Media6, Paris | IT Consultant – Sogeti High Tech, Paris
Progressive roles focused on infrastructure management, IT support, network security, and technical project leadership across healthcare, technology, and consulting environments.