Professional Experience
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Ismaine Ayouaz
IT & Organizational Transformation Leader · Agile · AI Enablement
Experience
Associate Director — Agile & Transformation
Merck & Co., Inc.
Jan 2023 – Present · North Wales, PA
- Lead Agile delivery and team effectiveness across three oncology marketing teams, driving continuous improvement and OKR alignment.
- Organized AI story-writing workshops and expanded GenAI training, helping teams identify and adopt practical AI use cases in regulated pharma environment.
- Conduct bi-annual team health assessments and implement team norms that build psychological safety while maintaining accountability for results.
Senior Technical Project Manager
Hornblower Group
Feb 2022 – Jan 2023 · Remote
- Led Agile transformation for two teams transitioning from traditional project management to Scrum and Kanban.
- Partnered with executive leadership on Agile adoption strategy and mentored internal Project Manager into Scrum Master role.
Scrum Master
Stifel Financial Corp.
Apr 2019 – Aug 2021 · St. Louis, MO
- Facilitated Scrum for cloud services and build engineering infrastructure teams across 16 people in financial services.
- Applied deep IT infrastructure background to bridge the gap between technical teams and Agile delivery practices.
Assistant Technical Manager
Washington University School of Medicine
Dec 2014 – Dec 2018 · St. Louis, MO
- Managed enterprise-scale IT infrastructure supporting clinical and business operations in a $1B+ revenue regulated healthcare environment.
- Maintained mission-critical systems portfolio including VMware, Citrix, OpenVMS clusters, and enterprise database environments.
Earlier Experience
Senior IT Manager · Coolfire Solutions
2013 – 2014
Network & Systems Manager · Media6, Paris
2004 – 2008
Network & Systems Manager · SAFT Batteries, Paris
2002 – 2004
Earlier IT roles in France & the US
1998 – 2002