Professional Experience

Ismaine Ayouaz

IT & Organizational Transformation Leader · Agile · AI Enablement

Download PDF
Experience

Associate Director — Agile & Transformation

Merck & Co., Inc.
Jan 2023 – Present · North Wales, PA
  • Lead Agile delivery and team effectiveness across three oncology marketing teams, driving continuous improvement and OKR alignment.
  • Organized AI story-writing workshops and expanded GenAI training, helping teams identify and adopt practical AI use cases in regulated pharma environment.
  • Conduct bi-annual team health assessments and implement team norms that build psychological safety while maintaining accountability for results.

Senior Technical Project Manager

Hornblower Group
Feb 2022 – Jan 2023 · Remote
  • Led Agile transformation for two teams transitioning from traditional project management to Scrum and Kanban.
  • Partnered with executive leadership on Agile adoption strategy and mentored internal Project Manager into Scrum Master role.

Scrum Master

Stifel Financial Corp.
Apr 2019 – Aug 2021 · St. Louis, MO
  • Facilitated Scrum for cloud services and build engineering infrastructure teams across 16 people in financial services.
  • Applied deep IT infrastructure background to bridge the gap between technical teams and Agile delivery practices.

Assistant Technical Manager

Washington University School of Medicine
Dec 2014 – Dec 2018 · St. Louis, MO
  • Managed enterprise-scale IT infrastructure supporting clinical and business operations in a $1B+ revenue regulated healthcare environment.
  • Maintained mission-critical systems portfolio including VMware, Citrix, OpenVMS clusters, and enterprise database environments.
Earlier Experience
Senior IT Manager · Coolfire Solutions 2013 – 2014
Network & Systems Manager · Media6, Paris 2004 – 2008
Network & Systems Manager · SAFT Batteries, Paris 2002 – 2004
Earlier IT roles in France & the US 1998 – 2002
Education
Executive MBA
Quantic School of Business
2018 – 2021
AI & LLMs Certificate
Quantic School of Business
2025 – 2026
B.S. Management Information Systems
Université Évry Paris-Saclay
2008 – 2010
Certifications
Professional Scrum Master II (PSM II)
Professional Scrum Master I (PSM I)
Professional Agile Leadership I (PAL I)
ICP-CAT · ICP-LPM
BVSSH Advocate 2026
ITIL Foundation V3
Open to opportunities

Seeking a senior leadership role where I can help an organization build better teams and products, with Agile and AI as the foundation, not the goal.

📍 North Wales, PA · Open to hybrid / remote
💼 Director / VP level
🌍 US · Open to France / Europe
Get in Touch